Posted on October 22nd, 2011 in General Web Dev | No Comments »
Regardless of new technology and devices the basic advice regarding (perceived) response time has been the same for forty years in counting. I find that I’m always having to google around to find this link when the subject pops up so I’ll post the basics here, and link to the rest if you’re interested in reading more.
- 0.1 second is about the limit for having the user feel that the system is reacting instantaneously, meaning that no special feedback is necessary except to display the result.
- 1.0 second is about the limit for the user’s flow of thought to stay uninterrupted, even though the user will notice the delay. Normally, no special feedback is necessary during delays of more than 0.1 but less than 1.0 second, but the user does lose the feeling of operating directly on the data.
- 10 seconds is about the limit for keeping the user’s attention focused on the dialogue. For longer delays, users will want to perform other tasks while waiting for the computer to finish, so they should be given feedback indicating when the computer expects to be done. Feedback during the delay is especially important if the response time is likely to be highly variable, since users will then not know what to expect.